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Singapore Changi Airport

singapore changi airport, singapore changi airport terminal 4
Singapore Changi Airport IATA: SIN, ICAO: WSSS, or simply Changi Airport, is the primary civilian airport for Singapore, and one of the largest transportation hubs in Southeast Asia It is currently the World's Best Airport Skytrax 2017,4 for the fifth consecutive year and counting Skytrax's World's Best Airport 2013-20175 and is one of the world's busiest airports by international passenger traffic and cargo traffic The airport is located in Changi, at the eastern end of Singapore, approximately 172 kilometres 107 mi northeast6 from Marina Bay in Singapore's Downtown Core, on a 13-square-kilometre 50 sq mi site It is operated by Changi Airport Group and it is the home base of Singapore Airlines, Singapore Airlines Cargo, SilkAir, Scoot, Tigerair, Jetstar Asia Airways and BOC Aviation


  • 1 Overview of Changi Airport
    • 11 Passenger Terminals
    • 12 Former Terminal
    • 13 Future Terminals
  • 2 Operations
    • 21 Passenger operations
    • 22 Cargo operations
    • 23 Key markets and destinations
    • 24 Safety and security
  • 3 Airlines and destinations
    • 31 Passenger
    • 32 Cargo
  • 4 Operational statistics
  • 5 Accidents and incidents
  • 6 Ground transportation
    • 61 Inter-Terminal Transportation
    • 62 External connections
      • 621 Mass Rapid Transit
      • 622 Bus
      • 623 Taxi
  • 7 See also
  • 8 References
    • 81 Notes
    • 82 Citations
    • 83 Bibliography
  • 9 External links

Overview of Changi Airportedit

See also: History of Singapore Changi Airport and Infrastructure of Singapore Changi Airport

Changi Airport serves more than 100 airlines flying to some 380 cities in about 90 countries and territories worldwide Each week, about 7,000 flights land or depart from Changi, or about one every 90 seconds, with 587 million passengers passing through the airport in 20163

For the 2016 full-year figures published by the airport, the airport handled 58,698,039 passengers a 59% increase over the previous year, the most in its 35-year history This made it the sixth busiest airport by international passenger traffic in the world and the second busiest in Asia by international passenger traffic in 2016 In December 2016, Changi Airport registered a total of 568 million passenger movements, the highest ever traffic the airport has achieved in a month since it opened in 1981 Its daily record was also broken on the Saturday before Christmas 23 December 2016, with more than 202,359 passengers passing through during the 24 hours In addition to being an important passenger hub, the airport is one of the busiest cargo airports in the world, handling 197 million tonnes of cargo in 2016 The total number of commercial aircraft movements increased by 41% from the previous year to 360,490 in 20163

The airport has won over 533 awards since 1981, including 26 "Best Airport" awards in just 2016 alone7 Changi Airport's efforts to mitigate the effects of ageing infrastructure include continual physical upgrades to its existing terminals and building new facilities to maintain its reputation for setting standards in airport service quality8

Passenger Terminalsedit

Changi Airport has three main passenger terminals, arranged in an elongated inverted 'U' shape Currently the airport has a designed total annual handling capacity of 66 million passengers

  • Terminal 1 opened in 1981, located at the northern end
  • Terminal 2 in 1990, located to the eastern side
  • Terminal 3 in 2008, located to the western side

There is also a privately run luxury terminal called the JetQuay CIP Terminal It is similar to the Lufthansa First Class Terminal at Frankfurt Airport, but is open to all passengers travelling in all classes on all airlines but with an access fee

Former Terminaledit

The Budget Terminal, opened on 26 March 2006 and closed on 25 September 2012

Future Terminalsedit

  • Terminal 4, which will be ready by 2017, built on the site of the former Budget Terminal9
  • Terminal 5 is set to be ready in the mid-2020s It will be able to handle 50 million passenger movements per annum10 The airport terminal structure will almost be larger than all the previous terminals combined, built on reclaimed land to the east of the present terminals
  • Jewel Changi Airport set to open in early 2019, is a multi-use structure interconnecting Terminals 1, 2 & 3 Part of the project will help expand Terminal 1 to handle 28 million passengers per year


Terminal 2 Check-in area Terminal 3 airside area Aerial view of Singapore Changi Airport The forested area to the right of the airfield has since been cleared for Terminal 5

Passenger operationsedit

As all passenger traffic out of the airport is international in nature, the three major terminals in operation are equipped with immigration-processing facilities for international travel

After recovering from a drop in passenger traffic as a result of the September 11 attacks in 2001, the severe acute respiratory syndrome SARS epidemic in 2003, the airport saw rapid growth in traffic, which hit the 30-million mark for the first time a year later in 2004 In March 2008 and prior to the full effect of the financial crisis of 2007–2010 on the global economy, the airport predicted that it will handle 50 million passengers by 2012,11 with increases due to the opening of casinos in Singapore, together with the phased liberalisation of the Asean aviation sector As predicted, the airport surpassed the 50-million mark for the first time in history in 20128

Cargo operationsedit

The Air Cargo Division of the Changi Airport Group manages the Changi Airfreight Centre12 located in the north of the airport premises13 The airport handled 181 million tonnes of air cargo in 2012, making it the 7th-busiest airfreight hub in the world and the fifth-busiest in Asia14 Due to Singapore's large electronics sector, electrical components constitute a significant part of the total cargo traffic handled at the airport, although it has initiated attempts to diversify into the perishable air cargo market

In 2015, Changi Airport handled 1,853,087 tonnes of air freight, which is more than the total combined weight of four Burj Khalifa skyscrapers

Air Cargo World awarded Changi Airport the 2013 Air Cargo Excellence Award for airports handling more than 1,000,000 tonnes of cargo in Asia15

Key markets and destinationsedit

In 2016, Indonesia was the largest market for Singapore Changi Airport, followed by Malaysia, China, Thailand, Australia, India, Hong Kong, Japan, Philippines and Vietnam

In 2016, Jakarta was the top destinations for travelers in Singapore Changi Airport, followed by Kuala Lumpur, Bangkok, Hong Kong, Clark, Tokyo, Denpasar, Ho Chi Minh City, Taipei and Sydney16

Safety and securityedit

The Changi Airport Group manages the overall safety and security of the airport The Airport Management Division of the CAG manages the customer aspects of the airport's security, while the Aviation Security Unit oversees the airport's compliance with aviation security AVSEC policies, manages AVSEC-related projects13 Operationally, the airport's emergency and fire-fighting services are handled by the Airport Emergency Service Division of the CAG17 The AES handles all instances of rescue and fire-fighting within the airport premises as well as in surrounding waters through its specialists operating from two main fire stations Station 1 by Runway 1 along W Perimeter Road and Station 2 by Runway 2 along Changi Coast Road, a sub-station Domestic Fire Station, a sea rescue base at CAFHI jetty supporting Griffon Hoverworks 2000TD and 8000TD rescue hovercrafts, Rigid-hulled inflatable boats around the airport18

The airport's security comes under the regulatory purview of the Airport Police Division of the Singapore Police Force The day to day discharge of security functions at the airport are performed by auxiliary police forces including Aetos Security Management, Certis CISCO and SATS Security Services, of which Aetos and SATS Security Services are affiliated to the ground handling companies of Dnata and Singapore Changi Airport Terminal Services respectively19 On 29 April 2008, CAAS then signed its biggest single security contract for all airport related security services by engaging Certis CISCO to provide security services at Singapore Changi Airport, as well as Seletar Airport, Changi Airfreight Centre, and the Singapore Air Traffic Control Centre20 It involves the deployment of about 2,600 Certis Cisco personnel, including armed Auxiliary Police Officers and unarmed aviation security officers to perform tasks including screening checked baggage, controlling access to restricted areas, and screening passengers before they board their aircraft21

Since the 11 September 2001 attacks and naming of the airport as a terrorism target by the Jemaah Islamiyah, the airport's security has been stepped up Roving patrol teams consisting of SAF and SPF officers, armed with assault rifles or sub-machine guns, patrol the terminals at random intervals22 Officers from the Gurkha Contingent are also deployed to patrol the transit areas of the terminal buildings These measures come at a cost partly borne by travellers in the form of a "passenger security service charge," imposed since 200223

In 2005 an upgrade in screening technology and rising security concerns led to luggage-screening processes being conducted behind closed-doors, as opposed to them being done just before check-in previously within public view Carry-on luggage and persons screening are conducted at the individual departure gates, while check-in luggage are screened in the backrooms and secured before loading A perimeter intrusion detection system for Changi Airport's perimeter fence has also been put in place to further strengthen security of the airfield, while a biometric access control system for staff movement has been put in place since 2006

Airlines and destinationsedit


Operational statistics
Year Passenger
Passenger %
Change Over
Previous Year
Airfreight %
Change Over
Previous Year
Aircraft %
Change Over
Previous Year
1998 23,803,180 1,283,660 165,242
1999 26,064,645 950% 1,500,393 168% 165,961 043%
2000 28,618,200 979% 1,682,489 121% 173,947 481%
2001 28,093,759 183% 1,507,062 116% 179,359 311%
2002 28,979,344 315% 1,637,797 867% 174,820 253%
2003 24,664,137 149% 1,611,407 163% 154,346 117%
2004 30,353,565 230% 1,775,092 101% 184,932 198%
2005 32,430,856 681% 1,833,721 330% 204,138 103%
2006 35,033,083 802% 1,931,881 535% 214,000 483%
2007 36,701,556 476% 1,918,159 069% 221,000 327%
2008 37,694,824 270% 1,883,894 181% 232,000 497%
2009 37,203,978 130% 1,633,791 153% 240,360 360%
2010 42,038,777 130% 1,813,809 110% 263,593 966%
201153 46,500,000 106% 1,870,000 314% 301,700 144%
201254 51,181,804 100% 1,806,225 341% 324,722 763%
201355 53,726,087 497% 1,850,233 243% 343,800 587%
201456 54,093,070 075% 1,843,799 034% 341,386 070%
201557 55,448,964 250% 1,853,087 050% 346,334 144%
201658 58,698,039 585% 1,969,434 628% 360,490 409%

Accidents and incidentsedit

  • On March 26, 1991, Singapore Airlines Flight 117 was hijacked by four Pakistani terrorists and landed in Changi Airport at 22:15 The Singapore Special Operations Force stormed the plane, an A310, on the morning of March 27, and killed the four hijackers, saving the lives of all 123 passengers and crew that were held hostage for more than eight hours
  • On November 4, 2010, Qantas Flight 32, operated by an Airbus A380-800, suffered an uncontained engine failure and made an emergency landing in Changi Airport Upon landing, one of the engines could not be shut down due to ruptured control cables and had to be doused for three hours by airport firefighters to forcefully shut it down All 469 people on board survived this incident
  • On 27 June 2016, Singapore Airlines Flight 368, a Boeing 777-300ER, suffered an engine problem during a flight from Singapore to Milan During the diversionary landing in Singapore, the right engine and wing caught fire The fire was quickly extinguished by airport fire services There were no injuries among the 241 people on board

Ground transportationedit

Changi Airport was built with ground-transportation considerations in mind from the onset, with the East Coast Parkway built and opened in tandem with the airport, providing a direct link to the city-centre At a distance of about 20 km 12 mi, the expressway was built almost entirely on reclaimed land, thus minimising disruptions to the existing road network in Singapore's East Coast

While configured in a compact configuration such that the three main passenger terminal buildings are sited adjacent to each other, allowing for travellers to venture between terminals on foot, the Changi Airport Skytrain people-mover system was added to facilitate quicker and more convenient transfers The system was upgraded in 2007 to Mitsubishi technology, connecting to Terminal 3 and separating checked-in passengers from the general public on distinct tracks

Inter-Terminal Transportationedit

The Changi Airport Skytrain Entrance to Changi Airport MRT Station Main article: Changi Airport Skytrain

The Changi Airport Skytrain operates between Terminals 1, 2 and 3, with a total of seven stations The trains have separate cars for air-side transit and land-side public passengers

External connectionsedit

Mass Rapid Transitedit

The airport is connected to the Mass Rapid Transit MRT network, with Changi Airport MRT station located underground between Terminal 2 and Terminal 3 and directly accessible from both terminals A direct, one-train service to the downtown and western parts of Singapore was initially in operation when the station opened on 8 February 2002 then accessible only via Terminal 2 This was replaced by the current shuttle service between Changi Airport and Tanah Merah MRT stations on 22 July 2003,59 when it was found that few passengers actually use this route, compared to the number of commuters who need to travel from the city to Tampines and Pasir Ris Cross-platform transfers are therefore necessary at Tanah Merah to connect to the rest of the network


Buses were one of the main methods of transport for passengers and staff until the opening of Changi Airport station Services operated by SBS Transit, SMRT Buses and Go-Ahead Group uses the bus terminals in the basement level of the three main terminals, making a loop starting from Terminal 3 to Terminals 1, and 2, and back to their destination of origin

Coaches to and from Johor Bahru are also available Operated by Transtar Travel, the service will start at coach stands at Terminals 1, 2, 3 and end at Larkin Terminal

There is also a free shuttle bus service plying between Changi Airport T3 and Changi Business Park This service is a 9-stop route, running from Mondays to Fridays, except public holidays60


Taxis are available at the taxi stands at the arrival halls of each terminal There is an additional airport surcharge S$300-50061 for all trips originating from the airport

See alsoedit

  • Southeast Asia portal
  • Singapore portal
  • Aviation portal
  • Airport Logistics Park
  • History of Singapore Changi Airport
  • Infrastructure of Singapore Changi Airport
  • Kinetic Rain



  1. ^ Runway 02L is 4,000 m 13,000 ft and 20R is 3,260 m 10,700 ft with a displaced threshold of 740 m 2,430 ft Thus aircraft landing on 20R will have to avoid touching down on the displaced threshold but may use it for departures
  2. ^ Runway 02R/20L is currently closed for development works2 Previously, it was restricted to the Republic of Singapore Air Force see Changi Air Base It is being extended to 4,000 m 13,000 ft for commercial use in the future


  1. ^ The Official Site of Changi Airport Group Retrieved on 15 August 2012
  2. ^ "LOCATION OF RUNWAY 02R/20L IN RELATION TO RUNWAY 02L/20R AND RUNWAY 02C/20C" PDF Civil Aviation Authority of Singapore 15 September 2016 Retrieved 18 September 2016 
  3. ^ a b c "Passenger, airfreight & aircraft movements statistics for 2016" Changi Airport Group 30 January 2017 Retrieved 30 January 2017 
  4. ^ "Singapore Changi Airport named as the World's Best Airport in 2016" Skytrax 16 March 2016 Retrieved 16 March 2016 
  5. ^ "http://wwwairlinequalitycom/news/best-airports-of-2017-unveiled-at-world-airport-awards/" wwwairlinequalitycom Retrieved 2017-03-15  External link in |title= help
  6. ^ "Regulations" PDF Caasgovsg Retrieved 2017-03-03 
  7. ^ "accolades — Changi Airport Group" Changi Airport 30 January 2017 Retrieved 30 January 2017 
  8. ^ a b "A record 51 million passengers for Changi Airport in 2012" PDF Changaiairportgroupcom Retrieved 2017-03-03 
  9. ^ "Changi's Budget Terminal to make way for new and improved terminal" Channelnewsasiacom Retrieved 2017-03-03 
  10. ^ "Changi Airport's Terminal 5 ready in mid-2020s" Yahoo News Singapore 30 August 2013 Retrieved 10 May 2015 
  11. ^ "Changi poised to handle 50 million passengers a year by 2012" Channelnewsasiacom 28 March 2008 Retrieved 8 November 2011 
  12. ^ "changi airfreight centre" Changi Airport Group Retrieved 8 November 2011 
  13. ^ a b "Our Divisions" Civil Aviation Authority of Singapore CAAS Archived from the original on 26 September 2006 Retrieved 3 November 2006 
  14. ^ Year to date International Freight Traffic aciaero
  15. ^ "2013 Awards" Air Cargo World 2013 Retrieved 9 August 2013 
  16. ^ "Top 10 Changi City Links in 2016" Changi Airport Group Changi Airport Group 30 January 2017 Retrieved 1 Feb 2017 
  17. ^ Changi Airport Group Annual Report 2009/10 PDF Retrieved on 15 August 2012
  18. ^ "civil fire stations" Changi Airport Group Retrieved 12 June 2011 
  19. ^ "Changi Airport's third ground handling licence awarded to ASIG" Channel NewsAsia 9 June 2011 Retrieved 8 November 2011 
  20. ^ "Certis CISCO awarded $360 million Master Security Services Contract by CAAS" Certissecuritycom 28 April 2008 Retrieved 8 November 2011 
  21. ^ 50 Years of Securing Your World Annual Review 2008/2009 certissecuritycom PDF Retrieved on 15 August 2012
  22. ^ "Counter Terrorism Efforts at Singapore's Changi Airport" South Asia Analysis Group Retrieved 12 June 2011 
  23. ^ "Changi Airport to Impose Security Levy" Straits Times Singapore 10 January 2002 Archived from the original on 2 September 2006 Retrieved 3 November 2006 
  24. ^ "Emirates Colombo – Singapore 17Q1 service updates" routesonline Retrieved 4 August 2016 
  25. ^ "Ethiopian adds Chengdu from June 2017" Routesonline Retrieved 2017-02-12 
  26. ^ https://twittercom/indigo6e/status/857245681706250241
  27. ^ https://searchmalindoaircom/OD/Flightaspxaid=91&Jtype=2&depCity=PEN&arrCity=SIN&depDate=21%2f06%2f2017&arrDate=30%2f06%2f2017&currency=MYR&adult1=1&child1=0&infant1=0&df=UK&culture=en-GB&afid=0&b2b=0&St=fa&DFlight=false&roomcount=1&sid=MgAxADAALgAxADgANgAuADEANgAzAC4AMQA5ADIA&sel=PENSIN221061700003006170000100&t=C1
  28. ^ http://wwwroutesonlinecom/news/38/airlineroute/272467/norwegian-air-uk-launches-singapore-service-from-sep-2017
  29. ^ "Oman Air moves forward Singapore / Guangzhou changes to March 2017" Routesonline Retrieved 12 February 2017 
  30. ^ "Oman Air S17 changes as of 9 March 2017; Singapore suspensions" Routesonline Retrieved 10 March 2017 
  31. ^ "Philippine Airlines schedules Cebu – Singapore flights from Dec 2016" Routesonline Retrieved 2017-02-12 
  32. ^ "Scoot to fly to Europe from next year, starting with Athens" 
  33. ^ "Scoot resumes Hong Kong service from May 2017" routesonline Retrieved 3 April 2017 
  34. ^ "SilkAir to operate flights to Colombo from April - Daily Mirror - Sri Lanka Latest Breaking News and Headlines" Dailymirrorlk Retrieved 2017-02-12 
  35. ^ "Singapore Airlines To Add Stockholm To Route Network" Press release Singapore Airlines 15 December 2016 Retrieved 15 December 2016 
  36. ^ http://wwwroutesonlinecom/news/38/airlineroute/271716/scoot-ends-jaipur-service-in-late-march-2017/
  37. ^ "AirBridgeCargo Airlines debuts at Singapore Changi Airport with direct freighter flights from Moscow" 
  38. ^ "AirBridgeCargo is on its way developing services in Asia | Company news | Media Centre | AirBridgeCargo" airbridgecargocom 
  39. ^ "Air HongKong" Retrieved 10 May 2015 
  40. ^ "Cardig Air Scheduled Timetable" Cardigaircom Retrieved 1 January 2014 
  41. ^ "2013 summer schedule" Aero Logic Retrieved 13 August 2013 
  42. ^ "Polar Air Cargo Worldwide launches new freighter service to Singapore" PDF Changaiairportgroupcom Retrieved 2017-03-03 
  43. ^ "Emirates SkyCargo Freighter Operations get ready for DWC move" Emirates SkyCargo 2 April 2014 
  44. ^ "Etihad Cargo Flight Schedule" PDF 
  45. ^ "Etihad Cargo operates Boeing 777F to Singapore" PDF 
  46. ^ "EVA Air Cargo Schedule" PDF 
  47. ^ "Hong Kong Airlines Cargo" Retrieved 10 May 2015 
  48. ^ "K – Mile Asia" wwwk-milecom 
  49. ^ "New Route From Surabaya to Singapore" My Indo Airlines Retrieved 29 Jan 2015 
  50. ^ "Neptune Air" wwwneptuneaircom 
  51. ^ "Singapore Airlines Cargo to commence Singapore-Hanoi freighter service in Nov-2014" CAPA 14 November 2014 Retrieved 14 November 2014 
  52. ^ Flightradar24 "VQ-BWY - Boeing 747-83QF - Silk Way West Airlines" Flightradar24 Retrieved 2017-02-12 
  53. ^ "2011 Singapore Changi Airport Statistics" PDF Changi Airport Group Changi Airport Group 20 January 2012 Retrieved 30 March 2016 
  54. ^ "2012 Singapore Changi Airport Statistics" PDF Changi Airport Group Changi Airport Group 31 January 2013 Retrieved 30 March 2016 
  55. ^ "2013 Singapore Changi Airport Statistics" PDF Changi Airport Group Changi Airport Group 28 January 2014 Retrieved 30 March 2016 
  56. ^ "2014 Singapore Changi Airport Statistics" PDF Changi Airport Group Changi Airport Group 29 January 2015 Retrieved 30 March 2016 
  57. ^ "2015 Singapore Changi Airport Statistics" Changi Airport Group Changi Airport Group 27 January 2016 Retrieved 30 March 2016 
  58. ^ "2016 Singapore Changi Airport Statistics" Changi Airport Group Changi Airport Group 30 January 2017 Retrieved 30 January 2017 
  59. ^ "Singapore MRT Metro" UrbanRailNet Retrieved 18 April 2007 
  60. ^ "24 hours in Singapore Here's what all you can do" Retrieved 12 December 2016 
  61. ^ "Fares & Payment Methods | Taxis | Public Transport | Land Transport Authority" Ltagovsg 2017-01-06 Retrieved 2017-03-03 


  • Winchester, Clarence, ed 1938, "Singapore's great airport", Wonders of World Aviation, pp 128–130 , illustrated description of the newly opened Singapore Airport

External linksedit

Library resources about
Singapore Changi Airport

Media related to Singapore Changi Airport at Wikimedia Commons

  • Singapore Changi Airport Official Site
  • Singapore Changi Airport JetQuay CIP Terminal Official Website
  • Virtual Reality View of Changi Airport Terminal 3
  • 360° Image of Changi Airport Terminal 3
  • Accident history for SIN at Aviation Safety Network
  • Current weather for WSSS at NOAA/NWS

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Singapore Changi Airport

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