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Palm Pre

palm pre, palm pre phone
Wi-Fi 80211b/g, Bluetooth 21+EDR, MicroUSB, A-GPS
CDMA version: Dual band CDMA2000/EV-DO Rev A 800, 1900 MHz
GSM version: Quad band GSM 850/900/1800/1900 MHz GPRS/EDGE

Dual band UMTS 850/1900 or 900/2100 MHz HSDPA Hearing aid compatibility M4 1

The Palm Pre /ˈpriː/, styled as palm prē,2 is a multitask smartphone that was designed and marketed by Palm with a multi-touch screen and a sliding keyboard The smartphone was the first to use Palm's Linux based mobile operating system, webOS3 The Pre functions as a camera phone, a portable media player, and has location and navigation capabilities The Pre also serves as a personal information manager, has a number of communication and collaboration applications, and has Bluetooth and Wi-Fi connectivity built-in4

The Pre was launched in the United States of America on June 6, 2009 with Sprint, and later in Canada with Bell Mobility A GSM version of the original Pre was launched later in 2009 on a number of networks in Europe and in Mexico A revised model, the Palm Pre Plus, which doubled the available memory and internal storage, was launched on January 25, 2010, for Verizon Wireless and later released on AT&T Mobility on May 16, 2010 The third generation of Palm Pre, the Palm Pre 2, which uses HP webOS 20 was announced October 2010 The Palm Pre became the fastest selling phone in Sprint's history


  • 1 History and availability
    • 11 Pre Plus
    • 12 Pre 2
    • 13 HP Pre3
  • 2 Internal hardware
    • 21 Screen and input
    • 22 Connectivity
    • 23 Storage capacity
    • 24 Charging
  • 3 Developer Mode
  • 4 Software
    • 41 Interface
    • 42 Synergy
    • 43 Syncing
    • 44 Third-party applications
  • 5 Information gathering by Palm
  • 6 Reception
  • 7 See also
  • 8 References
  • 9 External links

History and availabilityedit

Palm debuted the Pre at the 2009 Consumer Electronics Show, as the first mobile phone to use the Texas Instruments OMAP 3430 processor, as well as its initial US exclusive carrier agreement with Sprint, which operates a CDMA network Prior to the device launch, it was known internally by the codename Castle after White Castle 'Slider' hamburgers, since this was Palm's first slider phone

Apple accused the Pre of copying elements of the user interface, with Apple COO Tim Cook stating that "we will not stand for people ripping off our IP" and Palm responding that they "have the tools necessary to defend themselves", hinting at Palm's large portfolio of patents56

On May 19, 2009, Sprint and Palm announced the Pre would be available beginning June 6, 20097 in the United States

On May 28, 2009, Verizon Wireless announced that it would also carry the Palm Pre in "about six months"8 A later comment from a Sprint spokesperson indicated that the launch carrier would have US exclusivity rights to the Pre "through 2009"9 Sprint's CEO, Dan Hesse, commented that his company and Palm had agreed not to discuss the length of the exclusivity deal, but remarked that "it's not six months"10

On July 7, 2009, Telefónica announced that they would exclusively carry the Palm Pre in the UK, Spain, Ireland and Germany on their O2 and Movistar networks, with availability "before the winter holidays"11 The Palm Pre was available on O2 but is no longer available in the UK

On July 27, 2009, during the company's second quarter conference call, Verizon chief operating officer Denny Strigl announced that Verizon Wireless would begin selling the Palm Pre in early 201012

News coverage of the launch noted that the sales quantity was a record for any Sprint phone launch, and estimated sales of approximately 50,000 units for the day, and up to 100,000 for the week13 However, reports stated that sales of the Pre in July and beginning of August were much lower than expected141516

On August 27, 2009, Bell Canada made the Palm Pre available, with Bell supporting the data services on the EVDO Network

On November 11, 2009, Palm announced that the Pre would be available in Mexico, naming Telcel the exclusive carrier for the Pre in the nation Sales in Mexico began on November 2717

Pre Plusedit

A new version of the smartphone, the Palm Pre Plus, was announced at CES 2010 Differences included removal of the center button, 16 GB storage memory 8 GB on the original Pre, doubling the RAM from 256 MB to 512 MB, and the back cover is now already Touchstone compatible The keyboard and slider mechanism were also refined18 In the US, it was initially sold exclusively along with the Pixi Plus by Verizon Wireless On March 22, 2010, Palm announced that it would be releasing both the Pre Plus and the Pixi Plus on the AT&T network in the "coming months"19 O2 launched the Palm Pre Plus on May 16, 2010, for US$14999 with a free Touchstone charger for new customers20

Pre 2edit

Main article: Palm Pre 2

On October 19, 2010, HP announced21 the third generation of Palm Pre, the Palm Pre 2, which uses HP webOS 20 The device has a 1 GHz processor, 512 MB RAM, a 5-megapixel camera and includes Adobe Flash Player 101 Beta, and more durable hardware including a gorilla glass screen2223 The phone was released to consumers in France 2010 October; SFR, Canada 2010 December; Rogers, and the US 2011 February; Verizon and is also available unlocked from HP HP stated that Verizon Wireless customers will be able to use Skype Mobile for Skype-to-Skype calls and messaging21 when webOS 20 is released for consumer use In December 2011 HP provided a firmware update to 22424

HP Pre3edit

Main article: HP Pre 3

Internal hardwareedit

The original Palm Pre's CPU is a 600 MHz Texas Instruments OMAP 3430 ARM Cortex A8 + PowerVR SGX underclocked to 500 MHz It uses a Marvell sd8686 chip as a Wireless LAN SDIO Adapter for the WiFi and STMicroelectronics VX6852 as a 315-megapixel resolution sensor 2048 x 1536 for camera

Screen and inputedit

All Pre phones feature a 31-inch capacitive touchscreen over a 24-bit color 320×480 resolution HVGA liquid-crystal display The touchscreen allows for manipulation of the UI with fingers instead of a stylus, commonly used with older Palm phones and PDAs Below the display is the "Gesture Area", a touch-sensitive area with LED underlighting that permits additional touch commands

The Pre has a full QWERTY keyboard On the Pre, the keyboard slides out and is curved for ergonomics In addition to the keyboard, the device features a single button in the center of the Gesture Area absent in the Pre Plus, a volume rocker switch on the side, and a ringer switch on the top

The Pre features three input sensors that allow it to respond to its surroundings An accelerometer automatically changes the orientation of the display between landscape and portrait when the device is rotated in the user's hands An ambient light sensor allows the Pre to automatically adjust the brightness of its display A proximity sensor allows the Pre to disregard touch inputs when the phone is held close to a user's face during a call

The original Pre has a 3 megapixel digital camera with LED flash25


The Pre is available with high-speed connectivity on either EVDO Rev A or UMTS HSDPA, depending on location The Pre also includes 80211b/g WiFi and Bluetooth 21+EDR with support for A2DP stereo headsets A-GPS with support for turn-by-turn navigation is also included, though access to aGPS features remains locked for Verizon Wireless users1 For charging and data-transfer, the Pre uses a microUSB connector with USB 20 support, and audio output is supported by a standard 35 mm headphone jack25 While the phone reports support for the Bluetooth DUN protocol, Sprint has not permitted use of the Pre in tethered or "Phone as Modem" mode Verizon does support tethering via their Mobile Hot Spot support But the "homebrew community has many "patches" and apps that allow you to change settings on the Pre, one of them includes a free hotspot app for the Sprint users26

Storage capacityedit

The Pre has 80 GB of internal flash storage approximately 74 GB of which is user accessible The Pre does not have a flash memory card slot The Pre Plus has 16 GB of internal flash storage25


A Touchstone Charger connected with a Micro-USB cable for power supply

The Pre can be charged either using the supplied MicroUSB cable, or by using an optional accessory for wireless charging using an electromagnetic induction charging dock, dubbed the "Touchstone Charger" The Touchstone Charger requires compatible back cover, which also is sold separately for the Pre,27 while the Pre Plus comes with the touchstone-compatible back cover included

Developer Modeedit

It is possible to access dev mode by entering the Konami Code Up, Up, Down, Down, Left, Right, Left, Right, B, A, Start on the home screen It is also possible to write "webos20090606"


Main article: webOS

The Pre was the first Palm device to use webOS, a Linux-based platform that replaced Palm's previous Palm OS


The webOS interface is based on a system of "cards" used to manage multitasking webOS also supports multi-touch gestures, enabling most navigational input to be made using the touchscreen The Pre does not include a virtual keyboard, only a portrait-oriented slide-out keyboard An onscreen, virtual keyboard is embedded in the code and can be made available through a third party patch28 There are hundreds of third party patches that allow users to customize the usability and interface of the Pre


webOS includes a feature called Synergy that integrates information from many sources webOS allows a user to sign into accounts on Gmail, Yahoo!, Facebook, LinkedIn, and Microsoft Outlook via Exchange ActiveSync Contacts from all sources are then integrated into a single list Synergy was highly innovative, and was regarded by many as a highlight of the new operating system,29 but received some criticism for being undiscerning in what it included in the contacts application For example, Engadget commented that it had contacts that were simply Birthdays extracted from Facebook30


The device makes use of the cloud based services model, but uses no desktop sync client in the style of Palm's HotSync synchronization method31

However Palm has referenced a number of solutions for users who need to sync with their desktop software like Palm Desktop, Microsoft Outlook, or IBM Lotus Notes Additionally, Mark/Space, Inc has announced Macintosh desktop sync software, and Chapura such software for Windows32 Palm has offered an online guide to help customers

Third-party applicationsedit

Official and homebrew third-party packages for webOS are reviewed in that main article

Information gathering by Palmedit

According to now former Debian developer Joey Hess, the Palm Pre periodically sends users' information to Palm Palm gathers users' GPS information, along with data on every application used, and for how long it was used This information is uploaded to Palm on a daily basis There is an "opt-out" when the user first uses the GPS system and this is common for all mobile carriers and with Google Maps There is also an opt-out on GPS data being sent to Google33


When showcased in 2009 January, five months prelaunch, the Pre received positive reviews, winning CNET's Best in Show, Best in Category: Cell Phones & Smartphones,34 and People's Voice for CES 200935

The Palm Pre suffered from numerous quality issues The slider mechanism felt loose and could cause wiggle, an issue that became known as the "Oreo Twist" by users36 Palm aimed to address the issue with the Pre Plus, making the slider mechanism stronger The curved plastic screen seemed delicate, sometimes cracking from being in a pocket, and there were reports of faulty headphone jacks On the Palm Pre Plus characters sometimes appeared twice when typing, although the user has only hit the key once37 Many reviews noted the poor build quality of the phones38 In Engadget's second open letter to Palm, they cited "hardware issues which plagued the Pre, with no outward acknowledgment or rush to correct"39 They added, "We've seen countless reports, read too many blog posts to recall, and heard all sorts of horror stories about broken sliders, power buttons that stop functioning, the "Oreo cookie" effect, and more Hell, even our first review unit broke!"

Overall sales were modest from the outset40 Users expressed intense concern about the slow pace of webOS upgrade releases and the absence of substantially improved hardware41 Comments were critical of the lengthy delay in releasing the promised Flash application, dysfunctional document handling such as PDF files, speculation of what could be underlying the technological or business reasons for the slow release of the webOS 2 upgrade for existing phones, and a concern that when eventually released the webOS 2 upgrade would be incompatible with Palm OS emulation Media opinion in 2010 December was not enthusiastic4243 While it was the fastest-selling cell phone in Sprint's history, the Pre has been described as Palm's swan song since the sales were not enough to keep the company afloat, leading to its acquisition by HP23

See alsoedit

  • Mobile device
  • OMAP


  1. ^ "Palm Support: Hearing Aid Compatibility" Retrieved 2009-10-24 
  2. ^ http://wwwpalmcom/uk/en/
  3. ^ Carrol, Tim 2009-01-19 "TealPoint & Normsoft on webOS: It's Great, But We Want C" Palm Info centre Retrieved 2009-01-19 
  4. ^ Keilhack, Kris 2009-01-08 "Palm Announces the Palm Pre Smartphone" Palminfocentercom Retrieved 2009-01-08 
  5. ^ Hachman, Mark January 21, 2009 "Will Apple Sue Palm Over the Pre" Opinion/News/Comentary PC Mag magazine p 1 Retrieved 2009-01-27 
  6. ^ Apple vs Palm: the in-depth analysis – by Nilay Patel, posted January 28, 2009
  7. ^ "Palm Pre's coming out party: June 6th" Wealth Alchemist 2009-06-05 Retrieved 2009-07-03 
  8. ^ Verizon to sell Palm Pre, new Blackberry Storm – By Sinead Carew and Franklin Paul of Reuters, posted May 28th 2009
  9. ^ Cheng, Roger May 28, 2009 "Sprint Has Palm Pre Exclusive Through 2009" Opinion/News/Comentary Smartmoney p 1 Retrieved 2009-05-30 dead link
  10. ^ Reardon, Marguerite June 5, 2009 "Sprint CEO says Pre deal is longer than six months" Cnet p 1 Retrieved 2009-06-05 
  11. ^ Palm Pre launches with Telephonica O2 in Europe – TechCrunch
  12. ^ "Weak economy hurts Verizon's earnings" CNET News 2009-07-27 Retrieved 2009-07-28 
  13. ^ Palm Pre Sells Briskly at launch |Posted By: Roger Cheng |June 9, 2009 |Accessed on July 14, 2009
  14. ^ "Maybe The Palm Pre Isn't Selling So Well, After All" techcrunch 2009-07-06 Retrieved 2009-08-23 
  15. ^ "Report: More Palm Pre Returns Strong iPhone Debut" blogsbarronscom 2009-07-21 Retrieved 2009-08-23 
  16. ^ "Palm Pre Sales Fail to Meet Analyst Expectations" internetnewscom 2009-08-14 Retrieved 2009-08-23 
  17. ^ The Official Palm Blog: Palm Pre launching in Mexico on Telcel
  18. ^ "Palm Pre Plus and Pixi Plus first hands-on" engadgetcom 2010-01-08 Retrieved 2010-01-08 
  19. ^ "Palm Pre Plus and Pixi Plus for AT&T 'in the coming months'" engadgetcom 2010-03-22 Retrieved 2010-03-22 
  20. ^ "Pre Plus comes to AT&T on May 16, $14999 with free Touchstone" engadgetcom 2010-05-10 Retrieved 2010-05-10 
  21. ^ a b http://blogpalmcom/palm/2010/10/why-webos-20-goes-to-11html
  22. ^ "HP Introduces webOS 20, the Next Generation of Mobile Innovation" palmcom 2010-10-19 Retrieved 2010-10-19 
  23. ^ "Palm Pre 2 hands-on video 1Ghz CPU, 5mp camera, gorilla glass screen, qwerty keyboard"
  24. ^ http://wwwwebosnationcom/webos-2-2-4-rolling-out-limited-selection-pre-2-phones-brings-offerings-skype-and-touchpad-messaging
  25. ^ a b c "Palm Unveils All-new webOS" Press release Palm, Inc 2009-01-08 Retrieved 2009-05-27 
  26. ^ Verizon Wireless online store
  27. ^ Palm Pre – Touchstone Charging Kit – Palmcom Shop
  28. ^ http://wwwprecentralnet/screen-virtual-keyboard-go-mere-mortals
  29. ^ Hardy, Ed "Answers to Frequently Asked Questions on Palm Synergy" Brighthand 
  30. ^ Topolsky, Joshua "Palm Pre review, part 2: Synergy, phone, media, applications" Engadget 
  31. ^ Stokes, Jon 2009-01-11 ""Synergy" means no need to "save" or "sync" on Palm's pre" Ars Technica Retrieved 2009-01-14 
  32. ^ "Several Companies Bringing Desktop Synchronization to Palm Pre" Brighthandcom 2009-06-08 Retrieved 2009-07-03 
  33. ^ Newman, Jared August 13, 2009, "Report: Your Palm Pre May be Spying on You", PC World 
  34. ^ CES 2009 – Consumer Electronics Show – Best of CES Awards: Nominees –CNETcom
  35. ^ Palm Pre Wins CNET Best of CES Awards Posted By: Kris Keilhack Saturday, January 10, 2009
  36. ^ Bohn, Dieter June 30, 2009, "Do You Have Palm Pre Hardware Issues", PreCentralnet 
  37. ^ Bohn, Dieter February 22, 2010, "Keyboard Issues with Palm Pre Plus", PreCentralnet 
  38. ^ Chen, Jason June 3, 2009, "Palm Pre Review", Gizmodo 
  39. ^ Topolsky, Joshua March 19, 2010, "Palm: this is your survival guide", Engadgetcom 
  40. ^ "Palm Pre Fizzles for Sprint", PC World 
  41. ^ Including numerous articles on the "webOSroundup" blog site
  42. ^ John R Quain FoxNewscom 2010 Dec 07 Gadget Groaners: The Top Five Tech Gifts You Should Return
  43. ^ Jared Newman PCWorld 2010 Dec 08The 20 Biggest Tech Failures of 2010: You can't appreciate the highs without looking at the lows

External linksedit

  • Product page at Palm Inc

palm pre, palm pre 2, palm pre 3, palm pre commercial, palm pre phone, palm pre plus, palm pre release date, palm pre touch screen not working, palm press cards, palm pressure points

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