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Google Voice

google voice, google voice translator
Google Voice is a telephony service that provides call forwarding and voicemail services, voice and text messaging, as well as US and international call termination services for Google Account customers The service was launched by Google on March 11, 2009, after the company had acquired the service GrandCentral

Google Voice provides a US telephone number, chosen by the user from available numbers in selected area codes, free of charge to each user account Calls to this number are forwarded to telephone numbers that each user must configure in the account web portal Multiple destinations may be specified that ring simultaneously for incoming calls Service establishment requires a United States telephone number A user may answer and receive calls on any of the ringing phones as configured in the web portal During a received call the user may switch between the configured telephones

Users in the US may place outbound calls to domestic and international destinations Calls may be initiated from any of the configured telephones, as well as from a mobile device app, or from the account portal As of August 2011, users in many other countries also may place outbound calls from the web-based application to domestic and international phone numbers

Many other Google Voice services—such as voicemail, free text messaging, call history, conference calling, call screening, blocking of unwanted calls, and voice transcription to text of voicemail messages—are also available to US residents In terms of product integration, transcribed and audio voicemails, missed call notifications, and/or text messages can optionally be forwarded to an email account of the user's choice Additionally, text messages can be sent and received via the familiar email or IM interface by reading and writing text messages in Gmail or by adding contact's phone numbers in Google Talk respectively PC-to-Phone texting Google Voice multi-way videoconferencing with support for document sharing is now integrated with Google+ Hangouts

The service is configured and maintained by the user in a web-based application, styled after Google's e-mail service, Gmail, or with Android and iOS apps on smart phones or tablets Google Voice currently provides free PC-to-phone calling within the United States and Canada, and PC-to-PC voice and video calling worldwide between users of the Google+ Hangouts browser plugin available for Windows, Intel-based Mac OS X, and Linux

Almost all domestic and outbound calls to the United States including Alaska and Hawaii and Canada are currently free from the US and Canada, and $001 per minute from everywhere else International calls are billed according to a schedule posted on the Google Voice website

As of October 2009, Google Voice had approximately 14 million users, of which 570,000 used the service 7 days a week This number has risen markedly since Google made the transition of its Google Voice service from "invitation only" to be available to all Gmail subscribers in the United States A Wired blog post quoted a figure of 35 million in 2013

Contents

  • 1 Overview
  • 2 History
    • 21 Origin
    • 22 Google transition
    • 23 Gizmo5 acquisition
    • 24 Open availability
    • 25 Rejection from the iPhone app store
    • 26 Google Hangouts Integration
  • 3 Features
    • 31 Caller line identification
    • 32 Mobile phone applications
    • 33 Integration into Gmail/Google Talk
    • 34 Integration into Google Hangouts
  • 4 Limitations
    • 41 No emergency calling
    • 42 Limited MMS
    • 43 Limited domestic SMS
    • 44 Limited international texting service
    • 45 VoIP services
    • 46 Third-party devices
    • 47 Call forwarding and voicemail
  • 5 Support
  • 6 Partners and infrastructure
  • 7 Dispute between AT&T and Google about call blocking
  • 8 See also
  • 9 References
  • 10 External links

Overview

Google provides free PC-to-PC voice calling worldwide As described above, Google Voice users in many countries may make low-cost calls to international phone numbers, and currently may also make free PC-to-phone calls within the United States and Canada Vincent Paquet, a co-founder of GrandCentral who became a senior product manager at Google, said in 2009 that he expected Google Voice domestic service to remain free because the cost of operation is so low and, "We can generate enough revenue from international calling to support the service" Several years after this prediction, the service remains free of charge

A Google Voice local phone number for incoming calls is currently available only for users in the United States Users may select a single US phone number from various area codes Incoming calls to the number may ring simultaneously any of the user's configured phones or the account's Google Talk feature Based on the calling number, or contact group eg, Family, Friends, Work, or on time of day eg, disabling a home phone during business hours and routing calls to mobile or business number, individual numbers may be configured to ring The service also features voicemail with indexable automated voicemail transcription, accessible via a web browser, e-mail, or by phone Google Voice provides automatic blocking of known numbers, eg, telemarketers, the ability to switch lines in mid-call, differentiated voice mail greetings based on caller, Short Message Service SMS forwarding, and call recording

Previously, customers of Gizmo5, a Session Initiation Protocol SIP service vendor acquired by Google, were allowed to forward calls to their Gizmo service which may be answered using a free computer application, or a web application, or SIP-based telephone hardware Google discontinued Gizmo5 service on April 3, 2011

There are several competing virtual number services Personal numbering services have been available in the United Kingdom since 1993, similar to the AT&T True Connections 500 service offered in the 1990s in the United States AT&T's service required the direct involvement of AT&T to change the phone number list, while the Google service is user-configurable on the web application

The original voice of GrandCentral and Google Voice belonged to actress and voice-over artist, Laurie Burke , but has been replaced with recordings by Kiki Baessell, a Googler who had no experience in professional voice-overs, but was chosen because of her pleasant, familiar voice

History

Origin

GrandCentral, founded in 2005 by Craig Walker and Vincent Paquet with funding by Minor Ventures, was acquired by Google on July 2, 2007, for US$95 million in a transaction led by Miles Agha Although Grand Central users were able to continue to use the service after the purchase, new users were not accepted, and Google made no public statements about their plans for the service On March 11, 2009, the management of the service revealed that the team had been working on it throughout that period, apparently in secret, and that it was being rebranded "Google Voice" It was to keep most of the functionality originally offered in GrandCentral and add new features

Google transition

Google Voice was launched on March 11, 2009, based on GrandCentral, with new features, including voicemail transcriptions and SMS managing Google transitioned former GrandCentral accounts to Google Voice and announced that the service would start accepting new members "within weeks" of the announcement On June 25, 2009, NBC's Today Show stated that Google Voice would be available nationwide on that day Google confirmed this in a Twitter message stating:"Google Voice on NBC Today Show Invites to people on reservations list starting to go out today" The expansion was at first limited to users queued on the invitation list Users with paid-in balances also received a limited number of invitation opportunities

On July 1, 2009, Google Voice provided the option for users to change their service phone number for a US $10 fee

On September 15, 2009, GrandCentral calling services were discontinued Subscribers who used the website could still log into the site to retrieve old messages and data After termination of GrandCentral phone services, users who haven't moved over to Google Voice were still advised to upgrade their account to Google Voice

Gizmo5 acquisition

On November 12, 2009, Google announced that it had acquired Gizmo5 for a reported US $30 million in cash A major effect of this announcement was that Gizmo5 suspended new signups pending re-launch by Google Google was reported to be working on a desktop application, though rumors also circulated that the project had been scrapped in favor of a browser-based solution On August 26, 2010 Gmail accounts with Google Voice were given a function to make and receive calls Google Voice product manager, Vincent Paquet, confirmed that this function was added through the help of the technology received after the Gizmo5 acquisition In 2011, the Gizmo5 site closed service to its registered members As of January 2012, the website is no longer available

Open availability

On June 22, 2010 Google Voice dropped the requirement for invitations to become a subscriber, and the service became available to anyone in the USA with a Google account

Rejection from the iPhone app store

On July 27, 2009, Apple Inc rejected a Google Voice app that had been submitted by Google six weeks earlier Other apps created for use with Google Voice, such as GVdialer, GV Mobile and VoiceCentral, were removed from the App Store Apple states that the reason for the rejection and removals is that these apps replaced certain iPhone functions and features

A Google spokesman released this statement on the matter:

We work hard to bring Google applications to a number of mobile platforms, including the iPhone Apple Inc did not approve the Google Voice application we submitted six weeks ago to the Apple App Store We will continue to work to bring our services to iPhone users – for example, by taking advantage of advances in mobile browsers

The Federal Communications Commission FCC has opened an inquiry regarding the rejection of Google Voice for the iPhone "The FCC asked why Apple rejected the Google Voice application for the iPhone and removed related 'third-party applications' from its store" The FCC has also requested Google to submit a letter describing the application of Google Voice "The request is part of a broader-ranging inquiry by the commission on exclusive deals between cell phone carriers and handset manufacturers for hot phones"

In their response to the FCC, Google stated that the Google Voice application uses the carrier's voice network to place phone calls, dispelling misconceptions that it is a Voice over Internet Protocol application AT&T stated that they had no role in approval or rejection of the Google Voice application Apple stated that they had not rejected the application but were continuing to examine it One argument against allowing the Google Voice app on the iPhone is that they are concerned that it replaces the iPhone user interface with its own; however many dialers and messaging apps are available from the app store

As a result of rejection from the Apple Store, Google released its Google Voice iPhone application as a web app in January 2010, and certain apps like GV Mobile are available through Cydia on jailbroken iPhones

In September 2010, Sean Kovacs, creator of the app GV Mobile +, announced on his Twitter that Apple had re-accepted the application, and it has since been available for purchase on the Apple App Store This is the second Google Voice service app available in the Apple's official application store for a year and a half, released just a day after "GV Connect" had been available

In November 2010, the official iPhone application became available in the App Store in the United States Google Voice is still not available in the App Store outside USA

Google Hangouts Integration

In September 2014, Google Voice features were integrated into the Google Hangouts application, which is Google's instant messaging client, and is a replacement for Google Talk

Features

Features of Google Voice, many retained from GrandCentral, include:

  • A single Google forwarding number to all of the user's phones
  • Unlimited free calls and SMS within the US and Canada, up to three hours in individual length
  • Calling international phone numbers with rates starting at US$001 per minute
  • Call screening Announcement of callers based on their number or by an automated identification request for blocked numbers
  • Listening in on someone's recording of a voice message before taking a call press 2 while answering,to "pick up"
  • Blocking calls from specified numbers
  • Blocking calls from numbers identified by Google as telemarketers
  • Send, receive, and store SMS/MMS online
  • Answering incoming calls on any configured phone
  • Call routing Selection of phones that should ring based on calling number or time of day
  • Ringing all of a user's specified phones simultaneously, routing calls to the phone that is answered
  • Voicemail transcripts Reading of voicemail messages online
  • Listening to voicemail online/via app or from a phone call to your account
  • Notification of voicemail messages via email or SMS
  • Personalized greetings based on calling number
  • Forward or downloading of voicemails
  • Conference calling press 5 when answering call
  • Call recording and online archiving press 4 while on a call
  • Switching of phones during a call
  • Viewing the web inbox from a mobile device/phone
  • Customize preferences for contacts by group
  • Initiating and receiving calls via VoIP
  • Ability to change your number for a fee
  • Ability to port your mobile number for a fee
  • Specifying an existing phone number instead of the Google Voice number on initial setup for use with limited functionality, such as some voicemail functions and using the voice mail system for the user's phone number mobile devices only

While many customers in countries beside the United States have been grandfathered into Google Voice services, the features are reduced and customers are often charged for calls to their own countries Currently Google Voice PC-to-phone calling works only for calls into the United States and Canada or for domestic or international calls from the United States and Canada; Google plans to implement this for other countries, but a time frame has not been released A US telephone number is required to obtain a Google Voice phone number for redirecting incoming calls

Caller line identification

As a call forwarding service, Google Voice also forwards the caller line identification CLID or caller ID of incoming calls to the user's telephone service A user can choose whether to display a caller's CLID, or their Google Voice number, when receiving calls via the service

Google Voice uses the caller's Google Voice number as the CLID on outgoing calls when the user places a call by calling the user's own Google Voice number and using the service's menu choices, or when the web-based account portal is used to place a call With the introduction of the Google Voice application on iPhone, Android and BlackBerry phones, Google Voice users can directly dial from the Google Voice app with their Google Voice number as the outgoing CLID

Mobile phone applications

Example of Google Voice inbox running on Android Jellybean

Google Voice applications for Google Android, BlackBerry and Apple iOS can automatically place outgoing calls and texts via the user's Google Voice service They will also manage incoming texts and calls should the user desire This allows Google Voice subscribers to send and receive free text messages on their mobile phones without paying for a texting plan or incurring service charges from their mobile provider, so long as all texts are sent and received through one's Google Voice number and not the number provided by the cell phone company

Although Google Voice's iPhone app is not available outside of the United States, several other Google Voice clients exist for users outside the USA For example, Talkatone's iPhone and GrooVe IP Android client

Google Voice does not officially support SMS to phone numbers outside of the United States As of 1 June 2010 Google had purposely blocked international texts, with the intention of reintroducing the service once billing systems are in place

Integration into Gmail/Google Talk

See also:Google Talk

When Google Voice was offered during beta testing, Gmail Labs offered an add-on so users could listen to voicemail messages in their Gmail inbox Since August 26, 2010, US Gmail users may place calls to the US, Canada, and international destinations from within Gmail Calls to US and Canadian phone numbers are free, while the cost of calls to international destinations starts at 1 cents per minute This is possible with the help of a voice and video chat plugin for web browsers to connect to cameras, microphones, and speakers installed in the computer

Users can also opt to have their text messages, transcribed voicemails including an audio attachment, and/or missed calls forwarded to their Gmail account Forwarded text messages emails can be replied to as if they were regular emails Contacts' SMS capable phones can also be added to the user's Gmail address book or Google Talk buddy list so that text conversations can be initiated and sustained through these interfaces

Integration into Google Hangouts

As part of the migration of Google Voice to Google Hangouts, the Hangouts dialer app is now required to place VoIP calls, whether a user has Google Voice or not A user with a Google Voice number can also receive calls on Hangouts MMS was added as well for over 100 carriers worldwide, including all four major US carriers

Limitations

No emergency calling

Google Voice refers to itself as an "enhanced call management application" and as such "is not capable of placing or receiving emergency services calls" Attempting to dial 911 in the US indicates that the number is not valid"

Limited MMS

Multimedia Messaging Service MMS is fully supported on Google Voice only if users migrate their account to Google Hangouts The Hangouts app can be used to send MMS photo messages and compose group MMS messages Over 100 carriers support MMS natively in Google Hangouts, including all four major US carriers

Limited domestic SMS

Google Voice is unable to receive SMS messages from Apple iCloud Keychain

Limited international texting service

Google Voice supports sending text messages to phone numbers in the US and Canada, but users can receive text messages from anywhere in the world

VoIP services

Google Voice permits Voice Over IP VoIP connections through Google Talk using XMPP signaling, but offers no direct interoperability with other VoIP networks However, it has been reported that at one time some users could receive calls with their Google Voice accounts via the Session Initiation Protocol SIP

Third-party devices

Hardware manufacturers such as Obihai Technology have created devices that enable the home user to use conventional wired telephones to place and receive calls over their broadband connection through Google Voice, as well as other service providers

Google Voice terminated support for XMPP in May 2014, disrupting service for 3rd party apps and devices that use the XMPP signalling protocol Affected vendors included Talkatone, GrooveIP and Obihai Obahai initially recommended its users switch to rival providers but returned with official Google Voice support for its hardware analog telephone adapters on September 11, 2014

Software manufacturers have developed downloadable applications, like PCPhoneSoftcom's "GVJack" App that converts magicJack dongles to use Google Voice The GVJackApp for magicJack and the GVMate Phone Adapter are signalling independent and continued to work using Google Hangouts after support for XMPP was terminated

Call forwarding and voicemail

If the phone to which a call is forwarded does not connect within 25 seconds, then calls are routed to Google Voice's voicemail Users who want calls to be picked up by their home, work, or mobile phone voicemail systems or answering machines must turn off call screening in Google Voice and make sure that their phone's voicemail systems or answering machines pick up before 25 seconds

Support

Google Voice provides no direct phone support contact number However, users can access the Google Voice Help Center FAQ, and use the free Google Groups official Google Voice product forum for support

Partners and infrastructure

Google Voice's partners that provide phone numbers, call-termination, call-routing, and other infrastructure include:

  • Level 3 Communications
  • Global Crossing
  • Broadvox Communications
  • Bandwidthcom
  • Pac-West Telecom
  • IBasis for international outbound call routing
  • Neustar

In 2009, Google reserved 1 million telephone numbers with Level 3 Communications which were presumed to be for Google Voice

Dispute between AT&T and Google about call blocking

Main article:Traffic pumping § Role in dispute between AT&T and Google

AT&T petitioned the US Federal Communications Commission FCC to require Google as it requires POTS providers to allow calls to high-cost destinations, typically rural independent telephone companies with wholesale prices up to ten times above the national average Google responded that it is not obligated to allow these calls

See also

  • Bandwidthcom
  • Burner mobile application
  • Caller ID spoofing
  • Comparison of VoIP software
  • Level 3 Communications
  • Public switched telephone network
  • PrivatePhone
  • Traffic pumping
  • Yap company

References

  1. ^ "About Google Voice" googlecom 
  2. ^ Chan, Wesley July 2, 2007 "Official Google Blog:All aboard" Google Retrieved March 12, 2008 
  3. ^ a b c d e Pogue, David March 11, 2009 "One Number to Ring Them All" The New York Times 
  4. ^ "Google Voice Blog" Google August 2, 2011 Retrieved August 4, 2011 Calling from Gmail now in 38 languages, with lower rates to over 150 destinations 
  5. ^ "Google Voice" Retrieved August 21, 2009 
  6. ^ "Google+ Hangouts Videoconferencing" Retrieved July 16, 2012 
  7. ^ "Google voice and video chat" Retrieved January 3, 2010 
  8. ^ Paquet, Vincent October 7, 2009 "Google Voice Blog" Google Retrieved October 7, 2009 When we launched Google Voice, we offered free calling to the continental US We've just expanded this to all 50 states by adding free calling to Alaska and Hawaii 
  9. ^ A few domestic calls are also billed at $001 per minute
  10. ^ "Google Voice:Calling Rates" Google Voice website Retrieved July 28, 2010 Canada:$000 
  11. ^ "Google Voice:Calling Rates" Google Retrieved December 25, 2011 
  12. ^ "Google Voice:Calling Rates" Google Voice website Retrieved July 28, 2010 
  13. ^ "Business Week:14 million Google Voice users" ZD Net October 30, 2009 Retrieved July 20, 2010 Google confirms 
  14. ^ Kravets, David April 17, 2013 "Will Google Hang Up on Voice – Gadget Lab" Wired Retrieved 16 January 2014 
  15. ^ "Google's Free Phone Manager Could Threaten a Variety of Services" The New York Times Retrieved 16 June 2016 
  16. ^ "Google Voice invitation request," Google Retrieved August 3, 2009 
  17. ^ "Gizmo5 browser-based telephony application" Retrieved September 19, 2009 
  18. ^ "Google Voice Blog:The new voice of Google Voice" Google June 28, 2010 Retrieved July 6, 2010 
  19. ^ a b c "Moving to Google Voice!" Official Google Voice Blog March 12, 2009 Retrieved March 13, 2009 
  20. ^ Broida, Rick March 12, 2009 "GrandCentral Becomes Google Voice, Adds Features" BNET Retrieved August 30, 2009 
  21. ^ Peng, Dennis March 18, 2009 "ooma and Google Voice" Ooma Retrieved August 30, 2009 
  22. ^ One number for office home and cell Television Today 2009 
  23. ^ "Google Voice Twitter feed on 6/25/09" Twitter June 25, 2009 Retrieved December 25, 2011 
  24. ^ Walker, Craig 2009-06-25 Official Google Blog:Google Voice invites on their way Googleblogblogspotcom Retrieved on December 7, 2010
  25. ^ "Google Voice invitation request – Google" servicesgooglecom Retrieved 16 January 2014 
  26. ^ "Google Voice Help- Settings:Changing your number" Google Retrieved December 25, 2011 
  27. ^ "GrandCentral will be shutting down as of today" Gadgetellcom Retrieved December 25, 2011 
  28. ^ "Google Voice Twitter feed on 9/14/09" Twitter September 14, 2009 Retrieved December 25, 2011 
  29. ^ "Google welcomes Gizmo5" Google Voice Blog Retrieved November 12, 2009 
  30. ^ Monday, November 9th, 2009 November 9, 2009 "Exclusive:Google Has Acquired Gizmo5" TechCrunch Retrieved December 12, 2012  CS1 maint:Multiple names:authors list link
  31. ^ Kovitz, Steven November 14, 2009 "It's Official – Google Acquires Gizmo5!" Google Voice Secrets Archived from the original on July 11, 2011 Retrieved November 15, 2009 
  32. ^ Google Voice Desktop App Launch Delayed, May Be Scrapped Techcrunchcom 2010-06-11 Retrieved on December 7, 2010
  33. ^ "Google introduces Call from Gmail, free calls to US and Canada update:impressions" engadgetcom Retrieved 16 January 2014 
  34. ^ Walker, Craig 2010-06-22 Google Voice Blog:Google Voice for everyone Googlevoiceblogblogspotcom Retrieved on December 7, 2010
  35. ^ Jason, Kincaid July 27, 2009 "Apple Is Growing Rotten To The Core:Official Google Voice App Blocked From App Store" TechCrunch Retrieved August 30, 2009 
  36. ^ Johnson, Fawn; Schatz, Amy August 1, 2009 "FCC Opens Inquiry of Apple's Ban of Google Voice" The Wall Street Journal Retrieved August 30, 2009 
  37. ^ Whitt, Richard S August 21, 2009 "Google's Response to FCC Inquiry Regarding Apple's Rejection of the Google Voice for iPhone Application" PDF Federal Communications Commission Retrieved August 30, 2009 
  38. ^ Cicconi, James W August 21, 2009 "AT&T Response to Wireless Telecommunications Bureau Letter, DA 09- 1737 July 31, 2009; RM-11361; RM-11497" PDF Federal Communications Commission Retrieved August 30, 2009 
  39. ^ "Apple Answers the FCC's Questions" Applecom July 31, 2009 Retrieved December 25, 2011 
  40. ^ Novelli, Catherine A August 21, 2009 "Apple's Response to the Wireless Telecommunications Bureau's Questions of July 31, 2009" PDF Federal Communications Commission Retrieved August 30, 2009 
  41. ^ "First look:Google Voice's improved Web app for iPhone", Ars Technica, January 26, 2010 
  42. ^ Kovacs, Sean July 28, 2009, "Wow", Sean Kovacs 
  43. ^ Greg Kumparak September 17, 2010, "Apple Finally Lets A Google Voice Application Into The App Store Again", Andreas Amann 
  44. ^ Trey September 18, 2010, "GV Mobile + Accepted into the App Store", Sean Kovacs 
  45. ^ "Google Voice for iPhone", Google Voice, November 16, 2010 
  46. ^ "Google Hangouts gets a huge update, including Google Voice integration", Ars Technica, September 11, 2014 
  47. ^ "Google Voice:Calling Rates" googlecom 
  48. ^ Paquet, Vincent October 26, 2009 "Use Google Voice with your existing number" Google Retrieved October 26, 2009 
  49. ^ Walker, Craig October 26, 2009 "Use Google Voice with your existing number" Google Retrieved October 26, 2009 
  50. ^ Can Google Voice be used in Canada – Google Voice Help Googlecom 2009-07-05 Retrieved on December 7, 2010
  51. ^ Krazit, Tom June 15, 2009 "Google Voice:Bring us your number" Newscnetcom Retrieved December 25, 2011 
  52. ^ "YouTube – Google Voice – Place calls" Youtube Retrieved December 25, 2011 
  53. ^ "Google Mobile" Retrieved July 15, 2009 
  54. ^ Gary Ng December 7, 2010, Google Voice on iPhone for Canadian Users 
  55. ^ International Text Messaging :Basics – Google Voice Help Googlecom Retrieved on December 7, 2010
  56. ^ International SMS sending/receiving as of 06/01 – Google Voice Help Googlecom Retrieved on December 7, 2010
  57. ^ Listen to Google Voice Messages in Gmail Googlesystemblogspotcom 2009-09-10 Retrieved on December 7, 2010
  58. ^ Schriebman, Robin 2010-08-25 Call phones from Gmail – Official Gmail Blog Gmailblogblogspotcom Retrieved on December 7, 2010
  59. ^ "International calling rates" Google Voice:Calling Rates Google 2016 Retrieved 2016-02-25 
  60. ^ "Make calls from Gmail" Chat Help Google 2016 Retrieved 2016-02-25 
  61. ^ Make calls with Hangouts on Android, Google, retrieved December 3, 2014 
  62. ^ Google Voice Now Supports Sending MMS Messages To Verizon Numbers And Native MMS Photos In Hangouts, Android Police, November 10, 2014 
  63. ^ "Google Voice Legal Notices" Google Retrieved December 25, 2011 
  64. ^ Google Voice, Hangouts get SMS/MMS, Verizon support, Slashgear, November 10, 2014 
  65. ^ Hangouts 50 Is Here, AndroidPolice, October 12, 2015 
  66. ^ "WARNING:iOS upgrade pitfall:iCloud Keychain d - Apple Support Communities" applecom 
  67. ^ Send & receive text messages, Google, November 22, 2015 
  68. ^ "Posting about VoIP in Google help forums" Google Retrieved December 25, 2011 
  69. ^ "Google Voice Now Offers SIP Addresses For Calling Directly Over IP" Retrieved January 4, 2012 
  70. ^ "2011 VoIP Device of the Year:Obihai OBi110 for Google Voice" Nerdvittlescom February 3, 2011 Retrieved December 25, 2011 
  71. ^ "Dear Talkatone Users" Talkatone 
  72. ^ "Important Message About Google Voice and Your OBi Device" obihaicom 
  73. ^ Jon Orlin "Obihai Offers New Low-Cost Home Phone Options As Technology Change At Google Ends Free Service" TechCrunch AOL 
  74. ^ "Obihai Technology, Inc:Google Voice and Obihai Update" obihaicom 
  75. ^ "Google Voice Can Now Be Used With Any Old MagicJack" voxillacom February 25, 2012 Retrieved February 25, 2012 
  76. ^ "GVJackApp Unaffected By XMPP Retirement May 2014" pcphonesoftcom 
  77. ^ a b "Google Voice:Preventing voicemail from picking up calls" Google Voice website Retrieved December 10, 2011 
  78. ^ "Contacting Support – Google Voice Help" http://supportgooglecom Archived from the original on April 24, 2012 Retrieved April 5, 2012  External link in |work= help
  79. ^ "Welcome to the Google Voice Help Center" Google Voice Help Google 2016 Retrieved 2016-02-25 
  80. ^ "Welcome to the Google Voice forum!" Google Voice Help Forum Google Retrieved 2016-02-25 
  81. ^ Agha, Miles June 20, 2009 "Google Grabs 1 Million Phone Numbers for Google Voice" PCWorld Retrieved December 20, 2010 
  82. ^ Siegler, MG September 25, 2009 "AT&T Goes After Google Voice, Net Neutrality And Double Standards Full Letter To FCC" TechCrunch Retrieved July 24, 2010 
  83. ^ Kincaid, Jason October 9, 2009 "AT&T Complaint Prompts FCC Letter To Google Inquiring About Google Voice" TechCrunch Retrieved July 24, 2010 
  84. ^ "10-28-09 Google Voice Letter to FCC" Scribd October 28, 2009 Retrieved July 24, 2010 

External links

  • Official website
  • "Google Voice", and explanatory video from Google

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